Privacy Policy

Our Privacy Commitment

At Drovanelithus, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our financial planning services.

We believe transparency is essential for building trust, especially when dealing with sensitive financial information and personal details.

Information We Collect

We collect information necessary to provide personalized financial planning consultations and improve our services:

• • Contact details including name, email address, phone number, and mailing address
• • Financial information relevant to planning discussions such as income ranges and planning goals
• • Communication preferences and consultation history for service personalization
• • Technical information such as IP address, browser type, and website usage patterns

How We Use Your Information

Your information helps us deliver personalized financial planning services and maintain high-quality consultations:

• • Provide personalized financial planning consultations and analytical discussions
• • Communicate important updates, appointment confirmations, and service information
• • Improve our services based on client feedback and usage patterns
• • Comply with regulatory requirements and maintain accurate business records

Legal Basis for Processing

We process your personal data based on several legal foundations under Malaysian Personal Data Protection Act:

Primary Legal Basis: We process your data on the basis of consent and legitimate interest in providing financial consultation services.

Your consent allows us to provide requested services while our legitimate interest enables us to improve service quality and maintain business operations.

Data Sharing and Disclosure

We maintain strict controls over data sharing and only disclose information in specific circumstances:

• • With trusted service providers who assist in delivering our consultation services under strict confidentiality agreements
• • When required by Malaysian law, regulatory authorities, or legal proceedings
• • With your explicit consent for specific purposes such as referrals to other professional services

Data Security Measures

We implement comprehensive security measures to protect your personal and financial information from unauthorized access, alteration, or disclosure.

Our security protocols include encrypted data transmission, secure storage systems, regular security audits, and restricted access controls for all client information.

Your Privacy Rights

Under Malaysian privacy laws, you have several important rights regarding your personal data:

• • Right to access and obtain copies of your personal data we hold
• • Right to request correction of inaccurate or incomplete personal information
• • Right to request deletion of your personal data under certain circumstances
• • Right to request restriction of processing for specific purposes
• • Right to receive your personal data in a portable format
• • Right to object to certain types of data processing activities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and provide personalized content.

Our Cookie Policy provides detailed information about the types of cookies we use and how you can manage your preferences.

You can control cookie settings through your browser preferences or our cookie management tools.

Data Retention Policy

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Retention periods vary based on the type of information and applicable regulatory requirements, typically ranging from 6 months to 7 years for financial service records.

Children's Privacy

Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age.

Professional financial planning consultations designed to help you understand market dynamics and make informed financial decisions for your future.: Professional financial planning consultations designed to help you understand market dynamics and make informed financial decisions for your future.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

We will notify you of significant changes through email or prominent website notices, giving you time to review updated terms before they take effect.

Contact Information

For privacy-related questions, data access requests, or to exercise your rights, please contact our Data Protection Officer using the contact information provided in our legal notices section.